Customer Service

Customer Service Payment Ordering Shipping Returns and Warranties Legal

Payment

Valid Payment Methods

We accept the following methods of payment:

Visa
Mastercard
American Express
Discover
Diner's Club
Paypal
ECCO Gift Cards
Klarna
Google Pay

When placing an order on ca.ecco.com, your payment will be processed when your order is shipped. Your transaction is always secure. Our Customer Service team is here to assist you with any questions to make your shopping experience exceptional.

Please note: we're temporarily not accepting gift card redemptions online at this time, we apologize for the inconvenience. Gift cards can still be redeemed in our store locations.

Klarna

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Payment

What payment methods do you accept?

Can I use a prepaid credit card to purchase?

Service

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The £10 code is valid for 8 weeks and can be redeemed on your next single purchase above £49 in stores or online. The discount cannot be used with another code and/ or combined with another promotion and is valid only for full price items on the Official Online Store and in the Physical Offline ECCO Stores too. The voucher is valid also on already discounted items only in the Physical Offline ECCO Outlet Stores. The code is for personal use only and may neither be passed on nor published. The discount applies to merchandise only, not to Gift Cards and cannot be paid out in cash. The voucher can be used only once.